We prioritized to make sure your information is safe and secure. You have full control.
Request Account & Data Deletion
At A.L.O.C., we respect your privacy and your right to control your personal information.
To request deletion of your A.L.O.C. account and associated personal data, please email:
. Instructions for Requesting Account Deletion
Option A – Through the app (recommended):
- Open the ALOC app and sign in.
- Go to Settings.
- Open Privacy & Security.
- Tap Delete Account.
- Confirm the deletion.
Option B – By email (if the user cannot access the app):
● Email: support@aloc-app.com
● Subject: ALOC Account Deletion Request
● Ask users to include the email address associated with their ALOC account along with a
clear request to delete their account and associated data. - Data Deletion Details
Data that will be deleted:
● Account/profile
● Linked cards
● Activity history
● Preferences and alerts
● Ask ALOC chat history
● ALOC-stored Plaid connection records
Data that may be retained:
● App Store / Google Play / RevenueCat billing records (where required)
● Security logs and backups (typically retained for up to 30 days before being removed or
anonymized)
Deletion Timeline:
● In-app requests: Immediately after confirmation.
● Email requests: Within 7 business days after identity verification.
Once the page is published, please send us the final URL so we can add it to the Google Play
Console under Delete account URL.
